Process.

Order

Select a service on the services page or use the package builder. Pay via Stripe Checkout. Your project brief template arrives within 1 business day by email. No kickoff call is required unless you prefer it.

Brief

Complete and return the project brief. The brief asks for: the source and target languages, the document type and subject area, intended use of the translation (internal, official submission, publication, etc.), any terminology preferences or reference material, and your preferred delivery format. The timeline starts when we receive your completed brief.

Translation

We assign your project to a translator with relevant subject expertise. General documents: Lora body-first human translation with proofread. Legal and technical projects: specialist translator with independent legal or technical review. Certified translations: MAEC-authorised sworn translator.

Delivery

Your completed translation is delivered to your email in the agreed format. Certified translations include the signed and stamped original sent by registered post (if requested) and a digital PDF of the stamped document. Post-delivery support window: 5 business days for clarification questions and minor corrections.